Retailer News

Maplin Trials iSmash Partnership

PDF Print E-mail
Maplin Trials iSmash Partnership

Technology retailer Maplin hopes to boost its services proposition through a partnership with iSmash, a device repair specialist backed by Carphone Warehouse co-founder David Ross.

An initial 6 month pilot has 3 Maplin stores-- St Paul's, Monument and Stevenage-- host iSmash concessions, before eventual rollout across the retailer's 200-store portfolio should it prove a success.

“We are constantly looking to expand our services proposition, as we look to create a customer journey that supports those who shop with us all the way from pre-purchase and consideration to after sales support," Maplin CEO Oliver Meakin says. “Following the nationwide launch of our Free Smart Home Survey, a new and unique service in the UK, this exciting new partnership with iSmash will provide first-rate tech repairs for our customers in store.”

Continue reading...

Fnac Darty Expects More Synergies

PDF Print E-mail
Fnac Darty Expects More Synergies

Fnac Darty announces strong results for Q3 2017, with revenue growth reaching 6% Y-o-Y thanks to telephony, gaming and small household appliance product launches, as well as "significant" calendar effect.

Revenues for the quarter total €1.792 billion, with growth reaching 5.8% on a Q-o-Q basis. A longer summer sales period helped further growth across all territories, namely France-Switzerland (6.4%), Iberian Peninsula (5.2%) and Benelux (2.5%). The Belgian market did show growth, but the Dutch market remains troublesome as the retailer is still in the middle of a transformation plan for the country.

"The strong performance for the quarter demonstrates the Group’s ability to meet customers’ needs as well as the value of the partnerships with our suppliers, in a context of buoyant innovation cycle and numerous product launches," CEO Enrique Martinez says. "The Fnac Darty integration is continuing and the deployment of synergies is ahead of schedule, which allows us to raise our objective to at least 60% of planned synergies to be deployed."

Continue reading...

Best Buy Pins Improvement Hopes on Smart Home

PDF Print E-mail
Best Buy Pins Improvement Hopes on Smart Home

Best Buy puts smart home as the cornerstone of a renewed retail strategy-- Best Buy 2020, a 3-year plan based on 3 tiers, specifically smart home, assisted living and in-home tech support.

“Our Renew Blue transformation was about improving the customer experience and fixing what was broken,” CEO Hubert Joly says. “Building on what we have accomplished, we are excited by the opportunities we have in this next chapter to grow the company by helping customers pursue their passions and enrich their lives with the help of technology, which is a much bigger idea and one that is rich with opportunities.”

As part of Best Buy 2020, the American retailer plans to enhance the smart home areas in all stores, roll out the Best Buy Smart Home Powered by Vivint automation and security offering to 450 stores, and add 1500 dedicated smart home employees. Another related expansion involves an in-Home Advisor program with 300 specially-trained advisors providing customers free in-home consultations related to home automation.

Continue reading...

Microsoft Plans London Flagship Store

PDF Print E-mail
Microsoft Plans London Flagship Store

Microsoft announces plans to open a first flagship store in Europe-- specifically in Oxford Circus, London just up the road from the recently redesigned Apple flagship store.

The Windows maker reportedly started scouting for a brick-and-mortar store location in the British capital back in 2015. The location it managed to find is currently occupied by United Colours of Benetton and, as one surely knows, sits in an extremely popular shopping area hosting flagship stores for the big likes of Nike and H&M, among others.

Continue reading...

Maplin Rolls Out "Smart Life" Rebranding

PDF Print E-mail
Maplin Rolls Out

Maplin announces the rollout of its "store of the future" rebranding initiative, following "significant" improvements in both sales and footfall at refurbished outlets.

Designed by 20.20, the "store of the future" format made its debut on November 2016 in The Beehive Centre, Cambridge. Since then it was adapted and refined at 6 other stores in Staines, Sittingbourne, Crewe, Salford, Oxford and Chesterfield. Maplin says these stores have seen an average Y-o-Y sales increase of 15%, as well as an 18% increase in footfall.

The store format features interactive digital displays developed by SignStix. Maplin says the Cambridge Beehive outlet saw over 20000 digital interactions with the smart home kit on display, with customers interacting with the technology and getting advice from store staff.

Continue reading...

The Most Profitable Retail Square Footage is...

PDF Print E-mail
The Most Profitable Retail Square Footage is...

Which brick-and-mortar retail is the most profitable on a sales per square foot basis? According to eMarket the answer is no other than Apple, who managed to buck the decline seen in most traditional retail outlets.

The analyst says the average retailer makes around $325 per square foot, down from nearly $375 in the early 2000s. In good part this is due to the disruption caused by Amazon, but some companies have managed to grow sales despite the decline. The most spectacular results come from Apple-- The iPhone maker makes $5546 per square foot, making it one of the most successful brick-and-mortar retailer in the world.

In comparison, second placing retailer Reis & Ivy makes $3970 per square foot, while gas/convenience chain Murphy USA makes $3721. Even top jeweler Tiffany & Co stands lower than Apple, since it makes $2951, and leading apparel retailer lululemon Athletica makes $1560.

Continue reading...

Lawsuit Blames Sprint for RadioShack Bankruptcy!

PDF Print E-mail
Lawsuit Blames Sprint for RadioShack Bankruptcy!

A group of RadioShack creditors are blaming Sprint for the second bankruptcy of the anachronistically-named RadioShack-- and are suing US mobile carrier for the damages.

As Reuters reports, the lawsuit is looking for $500 million in damages. It claims "Sprint Corp used confidential information from its alliance with RadioShack Corp to open competing mobile phone stores, dooming the comeback by the electronics retailer and destroying jobs."

Sprint allegedly used insider information to open 200 Sprint stores near the best RadioShack locations, and as a result "destroyed nearly 6000 RadioShack jobs." In addition, the carrier is accused of further breach of contract by ignoring provide inventory and staff to RadioShack stores due to its own financial troubles.

Continue reading...

Metro Group Invests in Yoyo Wallet

PDF Print E-mail
Metro Group Invests in Yoyo Wallet

Media Markt and Saturn owner Metro Group leads an investment in Yoyo Wallet, a London-based mobile payment and customer loyalty platform operating in the European market.

Launched in 2013, Yoyo allows customers to do fast and simple mobile ordering via app. It also handles payments and personalised loyalty programs. On the other hand, retailers get analytics and a campaign platfrom, and can also build Yoyo-powered retailer-specific branded apps.

Continue reading...

Dixons Carphone Ends US Sprint Joint Venture

PDF Print E-mail
Dixons Carphone Ends US Sprint Joint Venture

Dixons Carphone announces an end to its US joint venture with mobile network Sprint after less than 2 years, the result of a "changing US mobile market landscape."

As a result, Sprint will acquire the Dixon Carphone share of the distribution joint venture. The team up had Dixons Carphone manage a number of Sprint-branded stores in US while providing consultancy services. Instead, the UK retailer plans to concentrate on the rollout of its Honeybee sales software, which is used under white label by the likes of Apple, across the entire Sprint operation.

“We have enjoyed working with Sprint to accelerate their store opening programme over the last 2 years and have developed an estate and a pipeline to help support their ambitious growth plans," Dixons Carphone CEO Andrew Harrison says. "With the significant shift in the US mobile market, now is the right time to transfer these stores to Sprint, and to concentrate on our exciting software business, Honeybee."

Continue reading...

Media Markt Opens Concept Store

PDF Print E-mail
Media Markt Opens Concept Store

Media Markt plans to open a new store concept in Wilrijk and Eindhoven, adding a snack bar, coffee bar complete with barista and even a beauty salon.

The stores are designed to ensure a longer and more pleasant shopping experience. As such, furnishings are cozy while several seating areas allow customers to test out products. There are even areas where customers can race drones, play games and test out virtual reality hardware.

Continue reading...

Apple Opens Dubai Mall Store

PDF Print E-mail
Apple Opens Dubai Mall Store

Apple announces a 3rd retail store in the United Arab Emirates (UAE)-- specifically at the Dubai Mall, set to open on 27 April, following the unveiling of a ground mural surrounding the storefront.

The store occupies 2 levels and reportedly offers views of the Burj Khalifa, the tallest building in the world. It will be open 7 days a week, 10am to 11pm Sunday to Wednesday and 10am to midnight Thursday to Saturday.

Like many other Apple retail outlets it should host workshops for customers of all ages, as well as learning camps for kids. The company also promotes "field trips" for students wanting an "unforgettable learning experience" using Apple products.

Continue reading...

Page 1 of 33

  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  3 
  •  4 
  •  5 
  •  6 
  •  7 
  •  8 
  •  9 
  •  10 
  •  Next 
  •  End 
  • »